Commuter Services of North Florida

Commuting to work by carpool, vanpool, bus, or bicycle can save you hundreds of dollars each year in reduced fuel and maintenance costs. If you walk, your commuting costs are almost zero. Still, when you must work late or leave early for an emergency, you need a quick and reliable way home. Commuter Services of North Florida’s Guaranteed Ride Home Program is your answer.

The Guaranteed Ride Home Program is free to qualified commuters and provides the peace of mind that comes from knowing that if an emergency arises, you’re home free…literally.

To participate in the Guaranteed Ride Home Program follow these three simple steps:

You must live or work in our service area and commute to work at least three days per week by: carpool*, vanpool*, walk, bus, or bike.

*If you carpool or vanpool, each member of your pool should be registered. Use additional forms if necessary.

Complete a Guaranteed Ride Home registration form. Follow the quick links on the side to print a .PDF copy. Once completed, mail your form to:

Commuter Services of North Florida
the Marketing Institute
Florida State University
College of Business
Tallahassee, FL 32306-1111

You may also fax the completed form to (850) 644-6231 -- Attn: Pat Maurer.

Once registered, you will receive a Guaranteed Ride Home voucher in the mail. This voucher is your “ticket” home and should be kept in a safe, but accessible place at work. When you need to use the voucher, simply follow the directions printed on the back of your voucher.

Q: What qualifies as an emergency?
A: If your child gets sick and you are the only one able to pick them up, that qualifies as an emergency. If your pool driver went home sick, or your supervisor asks you to work late without prior notice, that would also qualify. There are many other cases that could be considered emergencies – these are just a few examples. Since the Guaranteed Ride Home works on the honor system, use your best discretion when determining what could be considered an emergency. Remember; the only way we can continue to provide this service free of cost is with proper use.

Q: I pool with my spouse. Does that count?
A: Absolutely! Any two adults who pool at least three days per week are eligible.

Q: Am I limited to a certain number of uses?
A: No. When you use a voucher, you will receive a new one within a few days. If an uncommon number of vouchers are being used within a given period, you may be asked to limit your use of the program.

Q: If the program is free to me, who pays for it?
A: The Guaranteed Ride Home Program is funded by the Florida Department of Transportation as part of their efforts to encourage the use of commute options.